Operations Assistant - December 2018

Responding to the the Managing Director

Job Summary

To manage the daily operational work within a busy small design and supply lighting company, ensuring a smooth efficient service that meets the expectations and needs of customers and clients. The role includes general administration support to the Managing Director to ensure the efficient and smooth day-to-day operation of the business

Responsibilities and Duties

The Operations Assistant to the Managing Director will work with the company owner to plan and manage the daily workings of the business, planning and implementing systems to ensure orders and deadlines are always met, whilst maintaining a high quality standard of service and delivery. The Operations Assistant will be expected to build positive relationships with clients in order that excellent communication is achieved


  • To oversee Sales Order process and assure sales orders are processed and delivered in a timely fashion

  • To act as main customer contact for sales orders once placed by customers

  • To be responsible for managing the quality processes within the business


  • Place purchase orders with suppliers for goods required for customer sales orders and/or stock

  • Prepare any proforma invoices for payment when needing to be paid

  • Monitoring the progress of purchase orders to make sure goods are received on time

  • Liaise with suppliers to resolve any quality issues

Personal requirements

Highly Organised; Ability to Manage Time and Workload Effectively; Excellent Communication Skills, Both Written and Verbal; Experience in Negotiating and Working With Suppliers; Ability to Work in a Team Environment; Strong Problem Solving Skills; Strong Attention to Detail; Drive to Achieve Results

If you would like to apply for this position, please email your CV and any supporting documents to us at